Frequently Asked Questions

How do I place an order?

We currently have our shop set up on Etsy at tinybloomsdesign.etsy.com for ready-to-purchase items. For custom or commissioned works, please contact us here so we can chat about your needs and create a custom Etsy listing.

How long do custom orders take to complete?

Our custom and commissioned orders are processed on an individual basis and lead times can vary. Many factors such as how detailed the project is and quantity of items affect the turnaround time. Please reference the Etsy listing for current turnaround times for specific items in the shop that offer customization. For commissioned orders, we will provide you with current turnaround times and pricing before you place your order.

Do you sell your products on your website?

Right now our shop is only on Etsy, but we are working hard to get our own shop set up right here on our website. Watch this space for updates and launch information!

Do you accept returns or exchanges?

Please click here to read our refund policy.

How do I place a custom order?

Reach out to us here so we can chat about the details of your custom project. If it is a project we can do for you, we will provide you with a quote and estimated turnaround time. Once the quote has been approved by you, we will create a custom listing in our Etsy shop for you to make your purchase.

What are your shop hours?

Our shop hours are Sunday - Thursday 10 a.m. - 4 p.m. and Friday 10 a.m. - 12 noon. We are closed on national and religious holidays and will post announcements on our site regarding these dates and times.